Questions to Ask

Ordering

How far in advance of when I'm ready do I need to order?

Because our products are 100 percent custom manufactured, the entire process from start to finish can be 6-8 weeks. We often stock more frequently ordered sizes and can often fill your order more quickly. Flooring is usually made from 1" thick lumber. Thicker lumber for doors or cabinetry takes longer to manufacture properly. Call us to check our dried lumber inventory and to ensure an on-time delivery for your project.

What is the lead-time?

That depends heavily on what you order and usually varies from one week to six weeks. The timeframe is mostly affected by what we have dried and ready to mill. We make every effort to schedule your delivery to meet your needs by understanding your needs up front and by keeping in touch with you throughout the process.

How do I order? What about shipping?

Shipping is arranged through nationwide carriers. We price shipments with several carriers and pass our discounts along to you. We package carefully, steel band every 2’, cover with cardboard, attach the packs to skids and further attach pallets under the packs so it arrives to you in good condition.

Do I need to order more than I need to cover? How much extra should I order for waste?

Goodwin ships 100% useable material making it unnecessary to add for waste beyond what your flooring contractor recommends. Measuring for a wood floor depends on many factors including: the shape and layout of your rooms, the width of the planks, and the size of the total job, whether or not there are protrusions to fit around or cabinets may each require some extra. We trim each board 2-4" longer than marked. Most flooring contractors allow 5% for cutting around protrusions.

How much extra wood do I need to order if we are laying the strips angled from the wall; i.e., not perpendicular to the wall?

The NWFA recommends 15% extra. That much is often overkill, but if you are using wide plank such that you will be cutting a larger proportion of SF when you angle cut a board, you may need that much. 10% is probably enough for 3-4” and 12% for 6” and 15% for 8” and 10”.

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